What Was Said. What Was Heard and Learned. Or Not.

Original Presentation Date:
07/03/2017

Free (Non-CE / CE Eligible)
Free for Premium Membership subscribers

You’ve just spent 10 minutes explaining something to a client or a staff member in training. The person says they understand and have no questions. Hours or a few days later, it becomes apparent that they must not have been listening to what you told them. Is that a truth or misconception? Meet Dr. Sandra San Miguel and preview this week’s hot topic in veterinary medicine. View the video in its entirety: http://www.vetvine.com/list/index/profile/listing_id/852/when-clients-or-staff-in-training-don-t-seem-to-hear-what-you-re
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